Frequently Asked Quesions


Popular Questions

As a Driver, your payments are made automatically to your bank account or directly to your debit card once you link either your bank account or debit card to your VisitLift account.
Use the Strong Prison Wives promo code they provide you with at sign up and you will receive 10% off your 1st round trip. Every 5th trip is 30% off.
Your Driver will be required to drive you home. In the event that your driver does not drive you home, you can contact the conflict resolution team at XXX-XXX-XXXX, and they will work to link you up with another driver or cover the cost of your taxi ride home. The conflict resolution line is open 24/7.
If your Driver gets removed from a visit, and you don't, then you would be required to leave your visit as well, unless you and your Driver come to an agreement to allow you to stay, and they wait for you. You and your Driver are required to attend the visit together and end the visit together.
If you get removed from a visit, and your Driver does not, then your Driver would be required to leave the visit as well, unless you and your Driver come to an agreement to allow them to stay, and you to wait for the Driver's visit to end. You and your Driver are required to attend the visit together and end the visit together.
Every Driver must submit to a background check before being confirmed as a Driver.

General Questions

The Driver that you select will be the one that picks you up, drives you to and from the jail.
Yes, Visitlfit platform is nationwide to all facilities/prisons. It all depends on connecting with a driver headed to the same visit.
Visitlift Short $20, Visitlift Medium $35, Visitlift Long $35 plus $.10 a mile. See prices for more details.
Click the become a driver link button on the home page, or Click link here Become a Driver.
After signing up you have access to select the location you are going to and search for any drivers headed to that same location. The driver will have to accept your ride request before the driver comes to picks you up.
We need your credit or debit card on file for two reasons. First, so that we can validate your identity, and second, so that paying for a ride through VisitLift can be done with just a push of the button.
Yes you can pay using Paypal.
Yes we accept American Express.
As a Driver, your payments are made automatically to your bank account or directly to your debit card once you link either your bank account or debit card to your VisitLift account.
Your Driver will be required to drive you home. In the event that your driver does not drive you home, you can contact the conflict resolution team at XXX-XXX-XXXX, and they will work to link you up with another driver or cover the cost of your taxi ride home. The conflict resolution line is open 24/7.
If your Driver gets removed from a visit, and you don't, then you would be required to leave your visit as well, unless you and your Driver come to an agreement to allow you to stay, and they wait for you. You and your Driver are required to attend the visit together and end the visit together.
If you get removed from a visit, and your Driver does not, then your Driver would be required to leave the visit as well, unless you and your Driver come to an agreement to allow them to stay, and you to wait for the Driver's visit to end. You and your Driver are required to attend the visit together and end the visit together.
Every 5th ride is 50% off. Each referral will enter your code or name at the sign up process and you will be credited in the order received.
Every Driver must submit to a background check before being confirmed as a Driver.
You will only be charged for 50% of the ride - $10
You will be paid for 100% the ride so long as it is determined that it is not your fault that the Passenger cannot ride back with you
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